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David Robertson

Online Innovation Facilitator
facilitator, trainer
Expertise:
Innovation, Design Thinking, Agile Sprint
Experience:
10 Years
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About

Iā€™m an online facilitator who loves helping teams to innovate and thrive with engaging and productive workshops.

Back when I lead an agency innovation team, I observed in horror that our remote workshops were often tedious and ineffective (while our in-person sessions were more efficient and relationship-building). Years later, in our first lockdown, everyone had to make the sudden shift to remote work and I observed the following occur on a global level:

šŸš« Lack of sustained engagement in remote client relationships was leading to missed opportunities
šŸ“‰ Coordination and project management difficulties online was leading to reduced team efficiencies
šŸ˜© Endless boring Zoom/Teams calls were causing communication breakdown and relationship damage
šŸ’„ Failure of technical infrastructure and online tools was leading to lower quality team outputs
ā³ Virtual workplace constraints were leading to slower decision-making, despite tech interventions
šŸ’” Awkward remote calls were causing internal, external and client trust erosion

Working from a dedicated online workshopping studio based in Cape Town, South Africa, I host workshops with people all over the globe to solve these challenges. The approach I use merges Design Thinking principles with Google Ventures' Sprint methodology, while factoring in the psychology of online communication. When it sitting behind a computer gets a bit too much, I have a enormous privilege of living on the slopes of Table Mountain, where I can indulge in my love of hiking and nature photography.

I believe that innovation thrives at the intersection of diversity, curiosity and collaboration, where ideas ignite and evolve through connection. I'm excited about the immense innovation potential confined within the worlds' remote teams. I'd like to work with you to unlock collaboration and innovation in your team. Get in touch if you feel like this could be a good fit - I'd like to hear about your innovation challenges šŸ’«

Expertise

  • Innovation
  • Design Thinking
  • Agile Sprint

Price

  • ā‚¬200 / hr
  • ā‚¬1600 / day

Languages

  • English

Categories

Objectives

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Previous Clients

  • Logo_Danone

    Danone

    I facilitated a series of remote innovation workshops for Danone to help them develop new and exciting products for specific local tastes in African countries. I enjoyed working with a diverse workshop team, that included product experts, designers, marketing leaders, brand heads, food scientists, a famous chef and an anthropologist.

  • Logo_RedandYellow

    Red & Yellow Creative School of Business

    At Red & Yellow, I design and facilitate virtual workshops for college's bespoke MICT SETA NQF accredited Design Thinking, User-Centred Design, Service Design and User Experience programmes, with over 120 students at any one time.

  • Logo_Rocketfuel

    Rocketfuel

    Rocketfuel are innovators of high performance product design. I have worked with them as a remote Sprint Workshop facilitator for a number of corporate clients on exciting product innovation projects.

  • Logo_Impulse_Biomed

    Impulse Biomedical

    I ran a series of workshops with Impulse Biomedical assisting with the design, development and user experience of the ZiBiPen auto-adrenaline injector device.

Qualifications and certifications

BTech (cum laude) : Industrial Design Jan 2011 - Dec 2012 Cape Peninsula University of Technology

I achieved academic distinction in my group dissertation on transformative nomadic furniture for small spaces, and in my individual dissertation on a user-friendly, no-kill solution to ant infestations in electronics.

ND (cum laude): 3D Design Jan 2008 - Dec 2011 Cape Peninsula University of Technology

Workshopper Master Certification Jun 2021 - Jun 2022 AJ & Smart

This course was an absolute game-changer, and helped me to grow immensely as an online facilitator. I am still active in their wonderful facilitators' community.

Miro Certified Jan 2022 - Jan 2023 Miro

I have completed all of Miro's online training programmes for using their collaborative whiteboard app.

Design Sprint Masterclass Jun 2020 - Jun 2021 AJ & Smart

Testimonials

"David leads workshops with vigour and care. He ensured that the voices of quieter shy team members were heard as loudly as more outspoken team members. He is acutely skilled in collating different sets of ideas into something tangible that has everyone nodding their heads. He has allowed Impulse to better understand our patients and what is even more interesting is that we left his workshops feeling like we better understood our own products a lot better as well."
Gokul Nair
Impulse Biomedical Co-founder
"You're an excellent facilitator, and I've worked with many, many facilitators. You connect with the team, with the group, with us, with me as a programme manager, with the learners. People have been saying all these wonderful things about the programme and about you. Your content, your knowledge is just phenomenal. I wish we could clone you!"
Natalie Jorgensen
Programme Manager at Red & Yellow
"David has run a series of multi-day Sprint Workshops on behalf of Rocketfuel for high-level clients, such as Tiger Brands. David is gifted at this kind of work and took the lead in converting our Sprint technique to a remote model using Zoom and Miro, to great success."
Rob Grey
Product Innovator & Founder of Rocketfuel
"Thank you to our facilitator David Robertson for being so remarkable and inspiring us on Design Thinking! You know how to make us feel comfortable, create an environment of innovation and make everyone feel valid."
Dr. Sershan Naidoo
Marketing Researcher at Mancosa

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